Analysed student feedback and developed recommendations to improve teaching delivery and student experience.

Supported student representation by gathering feedback, identifying academic concerns, and helping strengthen communication between students and the university.

Engage prospective postgraduate students by responding to enquiries on course content and admissions processes, supporting recruitment efforts through direct communication and outreach.

Assessed applicant documentation against admissions and visa criteria, ensuring regulatory compliance while contributing to recruitment outcomes, supporting a 5 percent increase in Clearing intake and a 12 percent rise in CAS confirmations.